Privacy Policy
Last Updated: January 2026
Limes and Smiles ("we," "us," "our," or "Company") operates limesandsmiles.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website regarding Cocoa Casino and related affiliate services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Data: Name, email address, telephone number, and postal address when you voluntarily provide them through contact forms or subscriptions.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Cookies: Information stored via cookies and similar tracking technologies (see Cookie Policy section below).
- Usage Data: Pages visited, time spent on pages, links clicked, referral sources, and interaction patterns.
- Affiliate Tracking Data: Information necessary to track affiliate commissions, including clicks and conversions.
How We Use Information
We use collected information for the following purposes:
- To provide, maintain, and improve the Site and its content.
- To process and track affiliate commissions and referral activity.
- To conduct analytics and understand user behaviour and preferences.
- To send promotional emails and newsletter content (with your consent).
- To comply with legal obligations and prevent fraud.
- To respond to your inquiries and provide customer support.
- To personalise your experience on the Site.
Cookie Policy
Our Site uses cookies and similar technologies to enhance your experience. We use:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Track user behaviour to improve Site performance (e.g., Google Analytics).
- Affiliate Tracking Cookies: Monitor referrals and conversions for commission purposes.
- Marketing Cookies: Enable retargeting and personalised advertising.
You can control cookie preferences through your browser settings or by using our cookie consent banner. Disabling certain cookies may affect Site functionality. For more information, visit aboutcookies.org.
Third-Party Links
Our Site contains links to third-party websites, including Cocoa Casino and other affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in transactions. Your use of third-party sites is governed by their respective terms and privacy policies, not ours.
Your Rights
Under UK GDPR and Data Protection Act 2018: You have the right to:
- Access your personal data held by us.
- Rectify inaccurate or incomplete data.
- Request erasure of your data ("right to be forgotten").
- Restrict processing of your data.
- Object to processing, including for marketing purposes.
- Request data portability.
- Withdraw consent at any time.
- Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us using the details in the Contact Us section below.
For US-based users: If you are subject to the California Consumer Privacy Act (CCPA), you have similar rights regarding access, deletion, and opt-out of data sales.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Personal data provided through contact forms is retained for 2 years or as needed for customer service purposes.
- Affiliate tracking data is retained for 90 days minimum to ensure accurate commission calculation.
- Analytics data is retained for 26 months.
- Cookie data expires according to individual cookie settings (typically 1-24 months).
You may request deletion of your data at any time, subject to legal obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:
Limes and Smiles
Email: [email protected]
Website: limesandsmiles.com
We aim to respond to all data subject requests within 30 days in compliance with UK GDPR requirements.